Sometimes, when i build something with tagdiv composer, after a lot of work i click save and it goes in loop, with circle saying that is saving, but nothing happens. I must reload the page and i lose modifications. Why?
Hi,
Please make sure that you are using the last version of Newspaper theme, v10.3.1
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi there,
I have the same problem with the “save” button: it loads in a loop without end.
At the moment I cannot use the composer at all. I followed all requirements, but still no change. No other plugins are installed.
Please help
Thank you
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel or editing a page with tagDiv Composer, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
