The images do not appear on the website where I install your theme

Posted in: Newspaper
Post count: 6

The images do not appear on the website where I install your theme: asiveolanoticia.com.

Post count: 35449

Hi,

The images are not show in the homepage because you do not have set and featured image on your posts, please set theme as i our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ also I see that you have a plugin conflict on posts -> https://i.imgur.com/HIjaDK8.png, it could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Post count: 6

thanks for the reply. The images are already seen, only I do not have the caption in the image. On the other hand, I uninstall the plugin that you indicating but it still seems that there is some incompatibility. You can see in the image of the video that the facebook link appears. Now I have another problem with that video. It does not appear on the home page. I need your help asap. I need that video be seen correctly

Post count: 6
Post count: 35449

Hi,

Is look that you removed the video -> https://i.imgur.com/UmkRbjY.png
As I can see now the the images are appearing on your website -> https://i.imgur.com/Qe9eXER.jpg also the caption on images is displaying -> https://i.imgur.com/7MJvhdZ.png if you want to display it for featured image too you need to edit the single post template from tagDiv Cloud Library with tagDiv Compeer and make sure that the option for caption is not checked -> https://i.imgur.com/DvWbqtE.png
To set a featured video, make sure that you are setting the featured video as in our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ -> https://i.imgur.com/emGlJb1.png after you publish the featured image will be generate, in order to see it in backend, you’ll need to refresh the page -> https://i.imgur.com/xfdeUsu.png -> https://i.imgur.com/rahrHGy.png -> https://i.imgur.com/LcFJZYN.png also I just checked with a video from Facebook and this is working in the same way -> https://i.imgur.com/65Z7luD.png set the video, publish/update and refresh the page -> https://i.imgur.com/qQg18G8.png

Hope this will help you!
Thank you!

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