HI,
I have update my Newspaper theme and is still not working on mobile: https://prnt.sc/rrs0b7 here is the new interface.
I m quite stress by that. could you please help me?
Why sudenly it stop working in mobile? here is my blog: https://estadocivilviajera.com/
It seems to work on desktop but not mobile.
Thankss
Hello !
This is how users see your website. Mobile theme seems to be working: https://www.screencast.com/t/4cfulXJ0DM
Thank you !
PLease, i beg you to pay attention to my request. Thats the screenshot that i showed yoy. So this is not working. Could you pleae take a look in the mobile version to my website? Even the menu is not working. Thats the sreenshot about how normaly works: https://prnt.sc/rs5z94
And this is the screenshoot from the tagdiv composer when u pick mobile version: https://prnt.sc/rs601t
So please, could youu tell me why is not working in mobile version? And why menu and everything neigher? Because in desktop is working right: https://estadocivilviajera.com/
Please, i beg you to help me as soon as posible, i can t manage my web site from mobile!
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Please, i m telling you that the menu is NOT WORKING in MOBILE VERSION. Thats not a design question is about usabillity.
It used to work as the design that Tag Div composer shows https://prnt.sc/rs601t
Actually, when you clic in my website at first it shows you that version (pink with the discover menu) but when you try to clic in any option all the design change and it could not be used (the menu) anymore.
Please, could you check why is doing that and why is not working as it used to be in mobil a few days ago.
This is serious, please, so take your time to find up whats is happening to my theme in the mobil version and why the menu is not working there.
I cant spend all the weekend with this error, i need my mobile version of my blog working as it used to work!
Thanks
Hello !
Please read our documentation !
This is not an error. If you want to have the responsive theme ( the one that you like ) please deactivate the Mobile theme plugin.
And any time you are making a modification and you change the viewport ( from desktop to mobile) REFRESH and clear your cache.
Thank you for your understanding !
Ok, let s try to talk the same language: My mobile version is not working as it used to work it a few days ago. I dint touch anything and suddenly in the mobile version something has happened. The main menu does not appear and the surface is not the current design. Very similar to the demo Travell memories of Newspaper theme.
I need you to help me to set up right that again.
Right now i m trying to modify some posts and i cant even get into the entrys: https://prnt.sc/rs8y51
Please, i ask you to do it for me, or find out what is the probleme and how i can solve it to have again my current mobile version design https://prnt.sc/rs8zmb
Please, i need your help
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !
Thank you !
