Cant Save with TD Composer

Posted in: Newspaper
Post count: 3
gdmktn
#339442
Apr 6, 2020 at 3:07 pm

Hi,
Im trying to work with TD Composer but when i want to SAVE the work, it doesnt save at all and the save button circle is still working all the time….But no SAVING!
I looked into your requirements of the newspapaer theme and everything is OK.
Thanks for your help
STephane

Post count: 35449
Calin
#339587
Apr 7, 2020 at 8:21 am

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps, make sure that this code is set in .htaccess -> https://i.imgur.com/NYhwCuE.png

Let me know the results!

Post count: 3
gdmktn
#339781
Apr 7, 2020 at 7:18 pm

Hi,
Thanks for your answer.
Unfortunatly, it s not working. I followed all the steps and done it well i think.
One of my friend has v9.7.2 and he can save in the TD composer. I still cant.
Can you help me ?
Thanks a lot and have a good day,
Stephane

Post count: 35449
Calin
#339864
Apr 8, 2020 at 9:23 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 3
gdmktn
#339879
Apr 8, 2020 at 10:07 am

Hi,
thanks for your answer, i sent you an email a minute ago:)
Thanks,
Stephane

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