Single Post Template Error

Posted in: Newspaper
Post count: 22
shiftisnow
#339694
Apr 7, 2020 at 1:15 pm

I have an “errors at elements” error, when I try to edit the single post template, but only that specific template. I don’t think I had this issue before I upgraded to v 10.3.2. I changed the PHP memory limit to 128MB but still no change.

Can you help me out with this issue? I’d rather use the composer template instead of the default template, if possible.

Screenshot: https://prnt.sc/ruliqj

Post count: 18283
Vlad S
#339742
Apr 7, 2020 at 3:08 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 22
shiftisnow
#339753
Apr 7, 2020 at 4:14 pm

I fulfill all the requirements for Newspaper and deactivated the plugins but am still having the issue on that one template. What else could be the issue?

Post count: 18283
Vlad S
#339842
Apr 8, 2020 at 8:44 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Post count: 22
shiftisnow
#339852
Apr 8, 2020 at 9:04 am

Thanks, email sent!

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