Hi,
i’m building a site and at the begging all the features worked. But after two weeks without work on the site, i did an update of wordpress and now some features of the theme doesn’t work.
I can’t organize the menu structure, can’t open and extend the widgets and the categories/pages. Basically i can’t organize and change the structure.
i only can create articles and pages and write on them.
Please someone can help me?
Thank you!
If you updated to WordPress 4.1 recently, you need to update the theme and “Visual Composer” as WP 4.1 “broke” the Visual Composer plugin. That may or may not be the issue you’re seeing. I think VC needs to be at 4.3.5 to work with WP 4.1
Hi,
@Piso6 As Chris stated you also need to update the theme to the latest version (1.4) and the Visual Composer plugins also so please make sure you download the latest theme version from themeforest: http://themeforest.net/downloads then update the theme using the FTP method from this guide: https://forum.tagdiv.com/how-to-update-theme/ and the Visual Composer following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
If you still have issue after doing this please make sure you also empty cache and check this without any plugins active so disable all plugins, leave just the VC plugin active then empty cache/purge files if you sue CDN then check again.
Please let me know how this goes and also provide your site’s URL.
Thanks
Chris S and Lucian, everything is working now 🙂
Thank you very much for your useful help!
Best regards!
