Hi, I´m with the same problem as Moses1998, I can’t change anything on tagDiv Composer, every time I try to save a new change, it keeps loading and nothing happens.
Hi, I´m with the same problem as Moses1998, I can’t change anything on tagDiv Composer, every time I try to save a new change, it keeps loading and nothing happens.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad,
I already check all the systems requirements and it’s all green but the problem remains.
Hope to hear from you soon
For me I can’t see Edit template option for footer under cloud templates… This theme broke everything… I regret.. Especially because I raise a case in support forum and i get response after a day.
Hello !
@Nunoduarte – Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that due to the high amount of support requests anwers can be delayed up to 48hrs !
@Sarkahemant – Reokued here: https://forum.tagdiv.com/topic/edit-template-tab-missing-in-cloud-template-in-wordpress/ ;
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !