Invalid reply from server endpoint.

Posted in: Newspaper
Post count: 1
revenuedriver
#342391
Apr 22, 2020 at 5:11 pm

Whenever I try to add a new cloud template, I get this error. The console shows this:
API ERROR td-cloud-library/td_cloud_proxy

What is causing it?

Post count: 35449
Calin
#342591
Apr 23, 2020 at 1:35 pm

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

Let me know the results!
Thank you!

Post count: 27
Neelesh
#342686
Apr 23, 2020 at 5:11 pm

Hey,
I am also facing same issue. I increased WP memory limit but it did not worked for me. What should i do now?

Post count: 35449
Calin
#342783
Apr 24, 2020 at 9:35 am

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 5
hin7177
#342916
Apr 24, 2020 at 5:38 pm

I am experiencing the same problem and sent an email tot he contact@tagdiv.com with all of the information 2 days ago. Still waiting on a reply.

My Hosting service has told me my memory limit is set at 900 as well so they don’t understand why it’s saying that I’m at 40.

-Chris

Post count: 35449
Calin
#343103
Apr 27, 2020 at 8:59 am

Hi,

My colleagues from email will reply as soon as possible.

Thank you for your understanding!

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