I tried logging into my site through WordPress and was greeted with this message “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
I checked the email and see this was the problem
An error of type E_COMPILE_ERROR was caused in line 1358 of the file
/*****/Username/*****/*****.co.uk/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php.
Error message: require_once(): Failed opening required
‘tdb_template_import.php’ (include_path=’.:/usr/share/php’)
Can you please assist as this has completely stopped all functions within my site and I cannot change anything
Hi,
Please make sure that you have the last version of theme, Newspaper v10.3.2
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
