Can't use TD Composer

Posted in: Newspaper
Post count: 155

I’ve been trying to use the TD Composer to build my pages, but it simply doesn’t work…
Every time I try to edit one page, I face a grey/blank loading page.

I disabled all plugins, with the exception of the essencial TD ones.
I, also, have the minimum requirements met, with ease.

What can I do?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 155

Hi!

I think that TD Composer is broke..

https://osaopaulo.org.br/wp-content/uploads/2020/12/Schermata-2020-12-27-alle-18.28.07.jpg

I saw a bug in my homepage, tried to enter td composer to fix it; and I cannot edit the part that is broke. Already deactivated some plugins, and nothing has changed..

Post count: 7

I’m having the same issue.

Post count: 3

My site have the same issue. I disabled all plugins and nothing worked.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 155

Hello!

Thank you for the copy and paste response!

Already sent the mail. I’ll wait.

Post count: 155

I don’t know what caused the issue, but the only solution was to redo a new homepage for my site; trashed the old one, and redid from scratch.

I lot of time was wasted, but was the only solution, as the support team did nothing to help.

(Also, a side note: I couldn’t add the slide block in the new homepage, as all the times I added it, it broke the new homepage…)

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