Search module results have a white space

Posted in: Newspaper
Post count: 25
Diego
#344732
May 6, 2020 at 1:19 pm

Hello, as you can see in attached image in search module box i have white space between result and i don’t understand why…

Search Box error

  • This topic was modified 6 years by Diego.
Post count: 18283
Vlad S
#344898
May 7, 2020 at 8:15 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 25
Diego
#344963
May 7, 2020 at 11:08 am

Yes….all requirements is ok… But continue to have that white spaces. Also after update…

screen system status

Post count: 18283
Vlad S
#345053
May 7, 2020 at 3:29 pm

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Post count: 25
Diego
#345066
May 7, 2020 at 3:50 pm

https://offertetoste.it
how can i send to you login details for see website?

Post count: 18283
Vlad S
#345189
May 8, 2020 at 9:08 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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