I had to remove every plugin including Jetpack, sucurri, gutenberg editor, in order to speed up the website. Even now, if I search anything through search bar, it takes forever to load any query or takes lot of time. If I add any plugin it slows the whole website and search bar becomes super slow to the extent that site becomes unresponsive. Kindly rectify this issue.
I want to bring this in your notice that, I have already optimized the site. I have used cache plugin for the same. I optimized all the images in the website. In GTMetrix also the performance seems good i.e. in ‘A’, but site speed is still slow. If I use search bar it takes lot of time to load. If I install any plugin, it slows the site and search bar becomes irresponsive most of the time.
Hello !
Please re-take a look at your optimized images, as you can see here nothing has been made in order to optimize the images: https://www.screencast.com/t/qexRxGwB
Also please note that the support team does not cover page speed: https://forum.tagdiv.com/newspaper-theme-support/
Thank you !
Dear Concern,
My main issue here, apart from slow speed is the inability of search bar to provide result in specified time. Before Tag Divi, my search results were snappy but now it takes forever. Kindly recitify this issue. I will provide the account details if necessary.
Hello !
Please note that Newspaper Theme is a complex theme that will require resources to load. please make sure that your host plan is capable to run this theme and also, as mentioned above, your images are not optimized, the search will result in images, the heavier they are, the harder will load.
For page speed you can contact our Custom Word team here: https://tagdiv.com/web-development-services/
Thank you !
I would like to bring your attention to the fact that I installed.. Plugins to optimize my images.. And I optimized 400+ images, if you want I can provide you my account details.. So that you can cross check. Apart from it, it takes me more than a minute to search any query in search box. Sometime server goes down. As to my server, I have taken 512 Mb ram server, I believe 512 Mb ram server is enough for a blogging site. Kindly optimize the search box. I’ll be very grateful for the same.
Hello !
As mentioned above, if a plugin lets you know that your images are optimied and you have more than 1 second per page that doesn’t seem to do the job.
Also support team does not cover page speed: https://forum.tagdiv.com/newspaper-theme-support/
For page speed you can contact our Custom Word team here: https://tagdiv.com/web-development-services/
Thank you !
I won’t be discussing about the image load speed here, but my main concern is ‘search query’. Whenever I search something sites goes 503 non responsive, if I search second time result comes, if I search third time, it gives result in third time. Issue is site crashes as I search something. Please look into it.
Hello !
As mentioned above support team does not cover page speed: https://forum.tagdiv.com/newspaper-theme-support/
For page speed you can contact our Custom Word team here: https://tagdiv.com/web-development-services/
Thank you !
but it is not about page speed, it is about faulty search option. There is an issue with search box. I am already regretting my decision of buying Newspaper theme by Tagdiv and this customer service is making it worst to me. I am losing my clients, thanks to it. 🙂
Hello !
Please note that your server is serving 512mb RAM, Our recommendation is at least 8GB or the miminum of 2gb. Please upgrade your server RAM and let us know if this issue is still happening: https://i.imgur.com/SYoU8T5.png
Thank you !
