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Good Morning,
Since I installed this template I have a big problem in many of the news that I share from my website on Facebook (which is the largest click provider today).
I attach a photo:
https://ibb.co/qgBbBjL
https://ibb.co/TcvsQ6K
It only happens to me sometimes. It is when I enter news from facebook, I get the misplaced menu. This causes the user experience that enters my website is not good and visits decrease.
I don’t know if it could be something from the header.php, but I’d appreciate help because I’m desperate.
Thank you.
Hi,
make sure that this is not ca cache problem, if you are using cache plugins, please disable theme and check again. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please provide me a link where I can check this problem.
Thank you!
Good morning again,
I have installed the WP Super Cache following the steps and I still have the same problem. I have tried uninstalling plug-ins, reinstalling, and the problem persists.
https://ibb.co/HdxNX4K
https://ibb.co/8zNt5GZ
https://ibb.co/3NL5tX1
Mainly it happens when you enter Facebook from the iPhone (any version), and the truth is that our users, over 90%, enter from Facebook, for this reason it is a big problem.
Any recommendation on what can I do?
Thank you.
Hi,
For me a post share on Facebook is look like this when is open -> https://i.imgur.com/SVzys4G.png
Thank you!
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gat_gtag_UA_43963494_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| Cookie | Duration | Description |
|---|---|---|
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. |
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| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
| Cookie | Duration | Description |
|---|---|---|
| CONSENT | 16 years 5 months 26 days 13 hours 25 minutes | No description |
| yt-remote-connected-devices | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |
| yt-remote-device-id | never | This cookies is set by Youtube and stores the user's video player preferences using embedded YouTube video. |