System status green but … Invalid reply from server endpoint

Posted in: Newspaper
Post count: 12

I have imported the full default demo and am customising it. I want to import another single post template as I cannot edit the current one. However, I am not able to load Cloud Templates despite following all your instructions and having a green system status. See screen capture of the system status.

All system requirements are met as per https://forum.tagdiv.com/requirements-for-newspaper/. You can see my server specs.

Looking at other solutions, on this forum, I tried with WP Super Cache installed and uninstalled.
I also deleted the cache.
I am not using CDN.

Can you tell me what is the solution?

Thanks

Post count: 35449

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Post count: 12

That is mighty puzzling. My server meets all your requirements. This is the fifth website I am creating using Newspaper. In the previous four instances, as with this, my server meets all your requirements but yet the plugin failed to connect to your cloud templates. Only when you login into my control panel then it starts working.

What exactly is it that you are doing in there that you won’t let me do on my own?

I’ve emailed you the login details.

P.S. On this occasion, I can access the cloud templates from TagDiv Composer when I am editing the homepage. I can import headers, footers and other sections but it restricts access to single posts templates.

  • This reply was modified 6 years by terryally.
Post count: 12

Hi Calin,

I made an amendment to my .htaccess file by inserting the command “Rlimitmem max” on the first line. This got Cloud Templates working.

Until now I had increased the memory limit in php.ini only – which is what your requirements stipulated but that does not work.

After setting Rlimitmem in .htaccess, I then removed the memory_limit setting from php.ini and Cloud Templates continue to work without a problem.

Can you please cancel the request sent via email?

Thanks
Terry

Post count: 35449

Hi,

I’m glad that the problem has been solved. I will cancel the request for email.

Thank you!

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