instagram

Posted in: Newspaper
Post count: 10
seyfigo
#346801
May 16, 2020 at 1:49 am

Hi,
We are using the integrated Instagram component of the theme. Since 1 week, the web page shows us the old pictures, and old followers count.
We removed the token and reconnect, after reconnecting with a new token, the number of followers has been refreshed, but the webpage still shows us the old Instagram pictures.
Thanks in advance for your help
Seyfettin

Post count: 35449
Calin
#347035
May 18, 2020 at 11:46 am

Hi,

Please make sure that you clear all cache after you remove the Instagram key and account.

If this is still not working, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 4
eivind1984
#347042
May 18, 2020 at 12:25 pm

Thank you! How do I remove the instagram key and account? I have found no place to do this. In the Theme Panel –> Social networks panel, there is no section for instagram connection at all (as I’ve seen it described in the documentation). All I can see is the list of social networks and the input fields for each of them.

Post count: 35449
Calin
#347322
May 19, 2020 at 11:08 am

Hi eivind1984, please check the answer from this topic ->
https://forum.tagdiv.com/topic/instagram-not-working-no-images-show-up/
Thank you!

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