Hi,
for a few days, the instagram feed integrated above the footer has stopped working. There are no images displayed, only icons for missing images. When I inspect the source and try to open the image url in the source, I only get an error message from Instagram saying “URL signature expired”.
I’ve tried updating everything, disabled and re-enabled instagram in the theme panel, to no avail.
In the docs for Newspaper I see instructions to enable instagram connection in the theme panel, under Social networks. But in my install there is only fields for entering urls to different social media. There is no panel for connecting to instagram.
How do I proceed to fix this?
I don’t know if it’s relevant, but the site is running under a multisite wordpress installation. It’s been running smooth until this happened.
I still have found no way of connection Newspaper/the plugin to instagram. Does anyone have any suggestions on this?
Hi,
There were some changes for the Instagram therefore in Newspaper V10.3 was added the Instagram key -> https://forum.tagdiv.com/instagram-widget/
To fix the problem, you’ll need to update the theme -> How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
Thank you! I’ve updated the theme and connected to instagram, but the same error still persists: Broken image urls, and error message “URL signature expired” when I try to open one of the images in a separate tab.
We have no caching plugins enabled, so I assume there is no need to wait for anything after connection to instagram?
How do we troubleshoot and fix this?
Thank you.
Hi,
If the Instagram account is set in theme pane and the problem persists, pleas send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
