Having a tarrible experience with new paper theme.

Posted in: Newspaper
Post count: 2

I have bought newspaper theme about two days ago,After I have activated this theme. My website is getting down very quickly. getting resource limit exceed error on my web hosting.
If I use generate press theme or other theme. there is no issue with the server.
But If I activate the newspaper theme, the website is dropping speed, also It is getting down every hour for 5 to 10 minutes.

Post count: 35449

Hi,

We are sorry for the bad experience, our theme is a premium theme and its need some specific requirements. Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, let us know.

Thank you!

Post count: 2

i had the same issue, and i follow all the recommendations… without any luck. i have a dedicated server and i think increasinng memory ram or SSD will not be enought… my site goes down every 5 minutes

Post count: 35449

Hi gerayalad,

You need to make sure that the theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also you need to have a minimum for your server -> https://i.imgur.com/AT2iSgP.png also there can be other elements that interfere with the theme and the site goes down.

Thank you!

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