Gi TagDiv support!
I’m facing a really strange problem here. The TagDiv plugins are deactivated every night by themselves. I have to activate them every morning to have my website look correct. I have read the topics that have the same issue with me but nothing helped.
I’m running WordPress 5.4.1 with Newspaper 10.3.3 and my domain is: https://fleetnews.gr/
Please help!
Thanks in advance,
Konstantina
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi!
I deactivated all plugin except the tagDiv and the same thing happened again around 2 am. I have all the requirements for the Newspaper theme.
I really need your help on this since my site is live.
Thanks again!
Hello !
Are you using Autoptimize ? Or some caching plugin ?
Thank you !
No, no caching plugin!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi again!
I have sent you the email with all the information you need.
Thank you
