home page edite error showing

Posted in: Newspaper
Post count: 63

Hello Sir, I had designed the home page manually on my website, but I am changing from Sir Tagdiv Composer, I am having an error show when I am working according to that error, I am getting to see the design difference.
I say it Releted is the image some of my website please take a look at it

1. https://i.imgur.com/eS0wmqO.png
2. https://i.imgur.com/yaWGChU.png
3. https://i.imgur.com/2Ym7KxH.png

Sir, you can see that problem is coming, give it a solution

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 63

Sir, all this is already available in my server and your Joh is the requirement, it is already in me. I am using CLOUDWAY server
https://imgur.com/u18HVjc
https://imgur.com/GV0qbqW
https://imgur.com/gthde8r
Sir, even after doing all this the problem is coming.

My website Link :- https://www.shayaristar.com/

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 63

sir but Cloudways doesn’t offer cpanel as there is no need of it.
Sir, do you need to provide password and username of Wp admin of my website through Gmail?
please Reply me

Post count: 18283

Hello !

Yes, please provide the credentials that are available to our support team via e-mail.

Thank you !

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