video background

Posted in: Newspaper
Post count: 86
denya
#348161
May 22, 2020 at 12:46 pm

After the update, the video background stopped working
in the td composer editor the video is loading
and reproduced
but on the page itself the video freezes and does not load
https://nevessta.ru/aksessuary/

  • This topic was modified 6 years by denya.
Post count: 35449
Calin
#348260
May 22, 2020 at 4:29 pm

Hi,

If you are using the social counter, youtube videos or Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache.

Let me know the results!
Thank you!

Post count: 86
denya
#348524
May 25, 2020 at 12:58 pm

api key installed
everything worked for me before the update
social center i don’t use
cleaned the cache did not help

  • This reply was modified 6 years by denya.
Post count: 35449
Calin
#348742
May 26, 2020 at 11:11 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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