I've tried to update the plugin manually or automatically, still failed

Posted in: Newspaper
Post count: 1
abifathan
#348662
May 26, 2020 at 2:19 am

Error to update

please help

  • This topic was modified 6 years by abifathan.
Post count: 35449
Calin
#348830
May 26, 2020 at 3:55 pm

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please try to update the plugins manually from Newspaper> plugins.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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