Keeps loading when saving changes

Posted in: Newspaper
Post count: 29
vacadesign
#349594
May 29, 2020 at 9:26 pm

Hi.

When I try to update a post, the website keeps loading forever.
No Wordfence or Sucuri installed, no system status errors….

Any ideas?
Thanks.

Post count: 18283
Vlad S
#349877
Jun 2, 2020 at 1:34 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 29
vacadesign
#351703
Jun 12, 2020 at 3:43 pm

Hi Vlad.

Thanks for your help. Problem is still there after checking the requirements and deactivating all plugins.

Any other idea?

TIA.

Post count: 18283
Vlad S
#351934
Jun 15, 2020 at 10:34 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 29
vacadesign
#352567
Jun 18, 2020 at 10:16 am

Thanks Vlad.

Done!

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