Posted in: Newspaper
Post count: 1
May 30, 2020 at 1:17 am
Hi.
Hi’ve got a problem when try to import a cloud element with the Tagdiv composer.
1. I select the column.
2. Select the Cloud and the section, and press IMPORT.
3. The preview Window doesn’t close and I can access to the Buttons for the final OK. If I press ESC I can see this blue menu for a second.
Any ideas?
Best
Post count: 11
May 30, 2020 at 10:10 am
i will also need support base on this problem?
Post count: 18283
Jun 2, 2020 at 3:39 pm
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
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