Above the webpages and also in the tagdiv composer it shows Loading.. See geloofsinspiratie.nl
I tried to deactivated plugins but is was not working
Also when you scroll down it will not load the next article before that was working also
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hi, I deactivated all the plugins but it is bow working -> https://www.screencast.com/t/Hx3Vuq5S
Domain: geloofsinspiratie.nl
*not working
Hi,
This https://i.imgur.com/deJQ6qY.png can be a text set some were in theme panel -> https://i.imgur.com/FMrgZ1U.png
Also if the theme requirements are set as in our documentation – https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Someone hacked our website. That was why the Loading… was showing above all pages.
Random articles where uploaded also.
The hacker made some changes in the core files.
We changed passwords and deleted all the malware files with Wordfence.
Not it looks fine again. Domain: geloofsinspiratie.nl
Regards Sam
Hi,
To make sure that there is no extra cod left in the theme core, you can reinstall the theme and do not worry, all settings are set in database.
-> https://tagdiv.com/how-to-install-newspaper-theme/
-> https://tagdiv.com/update-newspaper-theme/ ->
If there is still a problem, let us know!
Thank you!
If I do this -> https://tagdiv.com/wp-content/uploads/2020/04/Install-the-latest-updates-with-a-few-clicks.mp4
Is that enough to reset the Theme files?
Hi,
In most cases yes this should be enough, but if you want to be 100% sure, then you need to use the FTP/cPanel method (to manually delete all old theme files and plugins and reinstall/update the theme)-> https://tagdiv.com/update-newspaper-theme/
Thank you!
