I’m using the TD Composer and trying to add a “Text with title” element. After I add that element, I click on “Edit Content” and a WP Editor window pops up, but it just keeps spinning and never loads, so I cant actually add any text. I’ve tried on different browsers and computers with no luck.
I’m not sure if this is related:
I’m working on converting from the Standard Pack to Cloud Library Templates in the admin area of my staging site. Whenever I try to assign a Cloud Library template and hit ‘save’, the modal just keeps spinning and the changes don’t save.
For example, if you go to my staging site and click Newspaper>Theme Panel>Header and select the drop-down at the top that says “CLOUD LIBRARY TEMPLATE”, if you try to change it from “No Template” to “Header Template 15” and hit save at the bottom, it will just spin indefinitely.
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
