Jetpack cookies and consent widget disappear problem

Posted in: Newspaper
Post count: 141

Hi,

I use jetpack cookies and consent widgets for GDPR on my site. I made a few changes to a Footer template that I downloaded from the cloud. I added jetpack cookies and consent widgets to this footer page and activated it to be used on the whole site.

When a page is displayed on the site for the first time, a warning appears at the bottom of the page and disappears when the user approves this warning. However, from now on, whenever every page is displayed, it appears very short at the bottom of the page and disappears by itself. This attracts a lot of attention, especially on mobile devices. What should I do to make this never happen again? What am I doing missing or wrong?

Regards.

My site URL: http://www.arthenos.com

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 141

Hello!

The problem was solved by using the “Cookie Notice” plugin instead of the Jetpack widget.

Thanks in advance for your attention and help.
Regards.

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