Posted in: Newspaper
Post count: 1
Jul 13, 2020 at 4:59 pm
Hi there,
I have been using your Newspaper theme on two of my sites and just purchased a new licence for my new site.. However, after activating the theme and clicked on install plugins the tagdiv composer is showing failed.. It happened when I tried to use a old theme.. So purchased a new theme now.. Please treat this urgent and rectify the issue immediately..
Post count: 18283
Jul 14, 2020 at 12:12 pm
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
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