Problem with tagdiv and block hero

Posted in: Newspaper
Post count: 13

I am trying to incorporate a hero block into the homepage of my website. When deleting the image that includes by default, and choosing a new one, when I try to save the changes, I get this error:
Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z

https://prnt.sc/ti4k1f
thanks for your help

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Post count: 13

Hello, I did what you told me and it keeps happening. The module is active and I disabled all non-essential plugins.

How can you help me?

Post count: 35449

Hi,

Do you use WPBakery? because if this is activate it can provide some problems, if you do, please disable it and try again.
If you do not use it, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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