Can't activate my theme

Posted in: Newspaper
Post count: 1
imefcdmx
#356756
Jul 20, 2020 at 12:21 am

Hi,

I recently purchase a licence and i can’t activate it.
Try manual and automatic processes and it doesn’t work.
It just show a loading icon in the button activate and nothing happens.

  • This topic was modified 6 years by imefcdmx.
Post count: 35449
Calin
#356909
Jul 20, 2020 at 4:59 pm

Hi,

If the problem is not caused by plugins, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

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