Newspaper – Theme panel

Posted in: Newspaper
Post count: 5
Niketa
#357917
Jul 28, 2020 at 8:09 am

Hi, my website’s Theme panel is not working.
It is not accepting any changes and options for footer customizations are missing.

Post count: 18283
Vlad S
#358002
Jul 28, 2020 at 1:38 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 5
Niketa
#358046
Jul 28, 2020 at 3:34 pm

everything is fine, still I am facing this issue.

Post count: 18283
Vlad S
#358131
Jul 29, 2020 at 8:01 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

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