I made a new WordPress installation fo test the theme, but I can’t edit any page from the demo content for the template pulses pro.
If I try to edit anything I get the following error:
This page isn’t working
….. didn’t send any data.
ERR_EMPTY_RESPONSE
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello Vlad,
After your reply my site was working fine until today, I have again the same issue: This page isn’t workingdiplomat.ccaceres.net didn’t send any data.
ERR_EMPTY_RESPONSE.
I tried following the next steps but still doesn’t work:
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I don’t have any plugin active at the moment but the tagDivs.
Could you please help me?
Thanks,
Carlos
Hello !
Please send us a screenshot of your system status and also a link to your website in order inspect.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
