Instagram

Posted in: Newspaper
Post count: 8

Hi there,

Thank you for fixing the Instagram widget issue!
However, I came across the following error. The profile picture is not responsive (see vertical tablet view).
Also, I cannot add a profile picture through the wp widget pannel. And I cannot change the look of the ‘follow’ button in this same panel.
This displays the Instagram widget created with TD composer: https://www.denieuwe.nu/
This displays the widget how it’s created on a post through the WP widget panel: https://www.denieuwe.nu/nieuws-baby/

  • This topic was modified 6 years by Suuzzzz.
Post count: 12

I have upgraded to all tech specs. Most recent versions of the theme and WP and even PHP 7.4 but the Instagram widget for the sidebar does not display the images on the IG page. I did connect via the Theme panel but no luck.

Post count: 35449

Hi Suuzzzz, indeed is look that the profile image from Instagram is not adapt on iPad/tablet also if you are using the widget Instagram and not tagDiv Composer the option for load and profile image is not available. I note these problems on our fix list.
Hi DavidSiqueiros, please reset your Instagram account from theme panel and add it again -> this should look like this -> https://i.imgur.com/QOPVkDY.png and the Instagram should work again-> https://i.imgur.com/5tfq0PO.png
thank you for your understanding!

Post count: 8

okay, thanks.

Post count: 16

Hello Calin,

I have the same trouble than DavidSiqueiros

Whats the way to reset the Instagram account ?

https://photos.app.goo.gl/3tCs2ju8ZQfbYdWXA

Many thanks

Benoit

Post count: 35449

Hi AnaBenLAURENT,

Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Post count: 16

It works !!!

Many thanks !!

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