take a look at This Image .. It appers when I try to open tagdiv Cloud Templates
I cant import templates from cloud library.. It shows this error “Invalid reply from server endpoint”
I too have got this problem!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
We’re having this issue as well, but only on one of our sites. We’re running WordPress multisite and one of the sites works just fine, whereas one of the new sites is having issues.
I suspect it’s because one of my coworkers attempted to access the Cloud Library before I had authenticated the theme.
In the site that works I see a POST request to:
https://<site-number-one>/wp-json/td-cloud-library/td_cloud_proxy?uuid=<some-uuid>
It returns a 200 along with data.
In the site that does NOT work I see a POST request to:
http://<site-number-two>/wp-json/td-cloud-library/td_cloud_proxy?uuid=<some-uuid>
It returns a 301 along with data.
It seems like, for some reason, the protocol on the second request is being made via http instead of https.
FWIW I just added a 3rd site to our multisite instance, activated the theme first and I’m still getting the same thing. The request is also being made to http instead of https.
I updated the site settings for sites two and three and it’s working now.
Settings > General
Make sure the URL for your site is https. I don’t know if that will help anyone else, but it fixed it for me.
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
