Hello!
I keep getting internal server error on my website. So I deactivated all plugins and reactivate them one by one. And I realized that each time I deactivate td-composer, my site works but displays html code. However, when i reactivate td-composer, the site crashes with this error message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@techtimesafrica.workclick.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
OR
ERROR 504 – GATEWAY TIMEOUT
Why am I seeing this page?
The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.
Web Browser => Web Front-End => Web Back-End
This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request….
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hey Kemi!
Did you have your problem solved?
I’m facing the same issue. Always when I’m using the the Theme Panel on Dashboard, my site crashs and give me “500 Internal Server Error” with the same message you described.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
