Hi
When I try to edit a template, the page builder keeps loading all the time, screenshot: https://snipboard.io/OYUobr.jpg
How can I solve this issue?
Regards
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I thought my website have accomplished all the requirements, but I still cannot access TO the tagDiv Page Builder.
Could you help to take a look to see why the issue still happening?
https://www.skincarebeginner.com/
Regards
Same thing happening with 2 websites here.
canberraweekly.com.au
newcastleweekly.com.au
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
