Connection Errors on Postings

Posted in: Newspaper
Post count: 4

Hello,

I’ve updated to the latest version, along with WordPress 5.5. All my plugins are up-to-date but since the theme update, I keep getting the following error:

Error 522 Ray ID: 5c6ffce2e89cd396 • 2020-08-22 22:21:37 UTC
Connection timed out

My server company says its the theme and I had to update Slider… which I did. Didn’t solve the issue. Now the site crawls really bad and timesout and gets the Error 522. Also, clicking within the theme panel I also sometimes get this error. Again, there is an issue with the theme, not on the server end.

I can’t keep working like this, the theme was going awesome up until this latest update.

  • This topic was modified 5 years by burk2000.
Post count: 35449

Hi burk2000,

As I know the 522 error is a Cloudflare error, you can check more in this article -> https://www.ionos.com/digitalguide/hosting/technical-matters/error-522-explanation-and-solutions/
What you can do is to make sure that the theme requirements are set like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and check if this problem persists only with theme plugins.
Also what you could try is do disable and delete tagdiv Composer and re-install it from Newspaper > plugins.

If there is still a problem you can make a full backup and we’ll take a look to see if the problem is caused by our theme.
Thank you!

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