Team Member – can't change Image

Posted in: Newspaper
Post count: 14

Hello!

On the Page, The Team, is used the Team Member in tagDiv Composer. I created the site on 3.08.2020: https://sevengamer.de/das-team/
For Some people i set up an Placeholder avatar and now i want to change some avatars with a Photo.

I can remove the avatar, but i can’t set a other Picture then the Avatar itself. I can remove my photo, but not set a other Picture then the photos itself. Thats very strange.

I deactivated all Plugins, the child theme and cleared my Cache. I let only tagDiv Composer, tagDiv Social Counter and tagDiv Standard Pack activ. I also disabled the tagDiv Social Counter and the Standard Pack for testing purposes. But nothing Changed. I tried it on two different computers and three browsers: Firefox, Google Chrome and Microsoft Edge. And now I know no further

Theme Version: V 10.3.6.1
Wordpress: 5.5

Any Ideas? Or is it simple a real bug?

Post count: 35449

Hi sevengamer,
Do you get some errors in tagDiv Composer when you try to replace the image? what I can suggest are the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

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