(WP5.5 TD 10.3.6.1)
Hi,
I can’t edit the single post template (57 Romania News) I’m using.
TD does not load.
I see for post.php :
Uncaught SyntaxError: missing } after property list line 650
note: { opened at line 635, column 27
and then
Uncaught TypeError: window.tdcPostSettings is undefined
<anonymous> https://XXXXX/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:39
Thanks for your help
ps : I tried to desactivate all plugins except TD, reload twice the template by downloading a new version but same appears with the new template : Image here : https://ibb.co/hDRXGnp
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This topic was modified 5 years by
hildi. Reason: pic added
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi, some clues : I was able to solve the problem by changing the template for single posts (dwonload a new one from the same model does not work). BUT after a few customizations, just before activating the new version I wanted to check the AMP and activated the plugin (and tried different solutions : transactional, reader etc.). BAOUM ! The bug remains after being desactivated the AMP plugin.
Hi Vlad, I’ve been on WP for 7 years now using more than 12 different templates for customers. Please consider than for some people here, if we post in the forum, we already tried a lot before… (of course we can do basic errors too) .
I renewd support extra for this bug and here is your response.
However please read carefully :
“ps : I tried to desactivate all plugins except TD” (cache plugins included!)
I sent TEST credentials to the support, but I encounter the pb on the PROD too (and I checked again after your post, desactivated all plugins, desinstalled TDComposer, purged the cache etc.) The bug is on on your side IMHO.
ps: there are daily about 20k unique visitors on the site.
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This reply was modified 5 years by
hildi.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !