Hi,
This problem started since the last WordPress update around 30 of August. I thought it was Jetpack that was causing this problem but now I’m not sure anymore. I disabled “speed up image load times” since the pictures were not displaying anymore on the website. After disabling they reappeared but now I can’t share some (not all) posts to FB or Twitter anymore. The picture will not show when sharing. On my FB page in history, some posts have now a black picture. If I tried to “refresh share attachement” it will also not work.
I also tried to regenerate all thumbnails on the website. It also didn’t work.
I don’t know anymore what to try. Facebook debugger tool tells me “App Id is missing”.
Hi,
Usually this problem with the share on socials can be solve using our guide from here -> https://forum.tagdiv.com/facebook-share/ also we recommend to use a ssl -> https://wordpress.org/plugins/really-simple-ssl/
If there is still a problem, please provide me a link where i can inspect this problem.
Let me know the result!
Thank you!
Hi Calin
I tried everything you suggested. I also deactivated Jetpack because I think it is the source of the problem.
Please try to share this article https://www.playtimes.com.hk/10-things-your-family-can-do-this-weekend/ on FB. It will not fetch the image.
Could you please also let me know how to subscribe again to the TagDiv support service?
Thank you.
Hi , is look that now is working -> https://i.imgur.com/1eegD6H.png
If you want to extend the support period you can use envato guide -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
