Since the last update I finding it difficult to add or change image ad’s through TD composer. Sometimes it will add a .jpg image but it seems very hit and miss. PNG files never add or update though.
Never had an issue previously.
Thanks
Stu
Hi, did you get some errors or the page is block when you try to upload an image?
Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
The error still occurs when all plugins are deactivated. I have only noticed it when trying to change or add png images via TD composer for the image ad’s.
The site does not error, just doesn’t do anything or add the new file. Started noticing it after the last update. Actually thought it might be a bug.
Hi,
Please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email and provide as more details and screenshots you can.
Thank you!
