Not able to link Instagram

Posted in: Newspaper
Post count: 18
Roularta
#365781
Sep 21, 2020 at 10:25 am

Hi there!

I’ve got the following error when I try to link my Instagram-account via ‘Newspaper’ => ‘Theme panel’ => ‘Social networks’ => ‘Connect Instagram Account’:

{“error_type”: “OAuthException”, “code”: 400′, “error_message”: “Invalid scope field(s): basic”}

Can you explain how to fix this error so I can connect to Instagram please?

Thx a lot! 🙂

Post count: 18283
Vlad S
#365972
Sep 22, 2020 at 8:36 am

Hello !

Please make sure that you are using the last version of Theme, Newspaper v10.3.6.1 and you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/

If you did that and the problem still persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.

Thank you!

Post count: 18
Roularta
#366029
Sep 22, 2020 at 12:22 pm

Hi Vlad,

Thanks! Updating the theme to v10.3.6.1 made the Instagram login form appear.

Kind regards,
Sam from Roularta

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