Instagram images in the footer section now showing

UPDATE: Sorry i mean “Instagram Images in the Footer Section NOT Showing”

Hi,

We need to seek you support and help for our site as the instagram images in the footer stopped showing up.
This started even before we updated to the latest version of wordpress and the themes. Everything is now updated and yet we have the same problem showing up. Our website address is https://whatareyoudoing.sg/

We saw in one of the comments in this forum that they have the same issue just last September 17, 2020, but didn’t see any comment/feedback on how it was resolved. I checked their site (https://stylecurator.com.au/) and it’s now working.

Can you tell us how to resolve this issue? it’s a high traffic site in Singapore and we are hoping to get this area fixed asap. Looking foward in hearing from your team the soonest.

Thanks,
Joshua

• This topic was modified 5 years by pathdigitalsolutions.

Thanks for your reply. We have the latest version of the theme. Followed your instruction of removing all Instagram related configuration and then purging the cache. We reconnect everything and put our details but its still the same.

What solved the problem is when we removed the Instagram ID in the Instagram section in “Footer Settings” under the Theme Panel. We saved the settings and surprisingly it worked. Maybe in future theme versions, you can remove that part that says,

“Note: When you enable this make sure you also enter an Instagram ID in the INSTAGRAM ID field!”. Based on our experience, we don’t need to enter the Instagram ID anymore. Thanks!