Hi Guys
I am having trouble with an image link.
The page concerned is here: https://tinystepsbabyclub.com/about/
If you scroll down to the bottom you will see the join now image https://imgur.com/oUrVdvZ
Every time I try to add and save the image link (which is an internal link to here https://tinystepsbabyclub.com/join-our-baby-club/ it says it’s saved, but when I come out of it it isn’t working. I then go back in to check and the field is blank….it is like it is refusing to save the image link for some weird reason?
It used to work fine.
Your help is much appreciated
thanks
TS
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad
I have deactivated all non TagDiv plugins and it made no difference.
My system requirements meet all the specs. The links work on other pages absolutely fine its just this one image it isn’t saving for.
Please advise.
Thanks
TS
Hi,
Indeed there is no link on that image, I made a test on my install and this is working -> https://i.imgur.com/oM437nE.jpg -> https://i.imgur.com/U75JtmF.png now we need to discover if the problem with the link image is only on that page or is the same on all your pages if you use that element.
Also If you add a new image and set the link with a different image the problem persists ?
It can be how Vlad said, you can have some code, text or shortcode on that page that are interfering with the theme.
Also do you get some errors or something in console when you add the link and save it-> https://i.imgur.com/n7wvr9m.png
Thank you!
Hi Vlad
Oddly, it now seems to be working just fine.
Thanks for your help.
TS
