Invalid reply from server endpoint.

Posted in: Newspaper
Post count: 30
Kubra
#367029
Sep 28, 2020 at 5:04 pm

Hello,

When I trie to add a template from the cloud libary, it doesn’t work. Check the screenshot:

Schermafbeelding-2020-09-28-om-16-01-27<br />transparent flag over picture<br />

And everything in the “Newspaper system status” is green and okay.
How can i fix this?

  • This topic was modified 5 years by Kubra.
  • This topic was modified 5 years by Kubra.
  • This topic was modified 5 years by Kubra.
Post count: 35449
Calin
#367145
Sep 29, 2020 at 9:48 am

Hi, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!

  • This reply was modified 5 years by Calin.
Post count: 30
Kubra
#369758
Oct 19, 2020 at 2:51 pm

I’ve changed the Server requirements, it’s done, bu still the same problem.

Post count: 35449
Calin
#369917
Oct 20, 2020 at 9:34 am

Hi Kubra, if the problem persists after you set the theme requirements and you set a ssl, then please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!

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