Problem with our theme

Posted in: Newspaper
Post count: 4

Hello,

we tried to reduce load time of our page by deleting jetpack plugin. We dont know if thats the reason of our current problems but we have problems with:

– sharing posts on Facebook – text description doesnt make sense
– sometimes desktop version of the website looks like the mobile version
– sometimes our logo on main page is in a very small size and it cant be seen
– most of the times on our mobile the website is seen in desktop version

Post count: 18283

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Post count: 4
Post count: 18283

Hello !

Please make sure that you have cleared your cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Post count: 4

Hello,

we are clearing caches on regular basis so there should not be a problem.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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