I can't open "website manager"

Posted in: Newspaper
Post count: 312

Hi, I can’t use “website manager” since the update.. I tried several browsers and the issue is still here.

any idea ?

Kind regards

Post count: 35449

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Post count: 312

website manager is ok now but can’t fix my header on homepage (tablet view)

Post count: 312

https://imgur.com/a/iyUn5cr

https://imgur.com/a/lq7qFUe

As you can see on first screenshot, my header is totaly brocken on homepage but not on post page (second screenshot).

Waiting for help.

Thank you

Post count: 312

I think this is because tagdiv stadart pack plugin..

Post count: 35449

Hi,
I just checked your website, but as I can see now you are using the mobile theme plugin, therefore for me the table has the mobile layout -> https://i.imgur.com/fmPnhby.jpg, maybe this is because of the tablet resolution, please let me know what resolution you are using for table.
If this is not what you mean, please let me know!
Thank you!

Post count: 312

Yes, my homepage on tablet, now shows amp version, but if you go on articles sometimes it shows desktop version… It’s very weird… I would like only desktop version on tablet, and amp version on mobile phone.

Please go on this page with your tablet and check the difference between homepage and post pages

https://lowtechnation.com/metiers-avenir-agriculture/

Thank you

  • This reply was modified 5 years by gumball44.
Post count: 312

the footer on tablet has disapeared now.. How can I fix this issue ?

Post count: 312

I can’t even edit Footer – Default PRO template with tagdiv composer… what’s the problem ?

Post count: 35449

Hi gumball44,

The footer can be edited only from frontend, edit a page/post template with tagDiv Composer and go down to footer, or if you want to assign one, use the manager -> https://i.imgur.com/Q5PeHkp.png (the footer templates does not have the button to be edited in backend).
Also now I can see the footer and the page seems to be display correctly -> https://i.imgur.com/qwN88ZB.png but indeed sometimes appears the mobile version, this can be from the cache plugins you are using.
Thank you!

Post count: 312

Ok, so if I want to have desktop version on tablet, what I have to do ? Because sometimes AMP version is diplaying on tablet, and sometimes not.. I don’t understand why..

Post count: 35449

Hi,
Normal this problem can be only form cache or if you have some code in htaccess.
Please check these and try without them to see the results.
Thank you!

Post count: 312

Here my code in htaccess. is something wrong ?

And about cache, I follow newspaper guide (wp super cache)

# BEGIN SecuPress no_x_powered_by
<IfModule mod_headers.c>
Header unset X-Powered-By
</IfModule>
# END SecuPress

# BEGIN SecuPress readme_discloses
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^(.*/)?(readme|changelog|debug)\.(txt|md|html|log)$ - [R=404,L,NC]
</IfModule>
# END SecuPress

# BEGIN SecuPress wp_version
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^readme\.html$ - [R=404,L,NC]
</IfModule>
# END SecuPress

# BEGIN SecuPress bad_url_access
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_URI} !wp-includes/js/tinymce/wp-tinymce\.php$
RewriteRule ^(php\.ini|wp-config\.php|wp-includes/.+\.php|wp-admin/(admin-functions|install|menu-header|setup-config|([^/]+/)?menu|upgrade-functions|includes/.+)\.php)$ [R=404,L,NC]
</IfModule>
# END SecuPress

# BEGIN SecuPress directory_listing
<IfModule mod_autoindex.c>
Options -Indexes
</IfModule>
# END SecuPress

# o2s WpTiger Begin - Dont edit - Ne pas modifier - forceHttps
# Force le HTTPS
RewriteEngine On
RewriteCond %{HTTP:X-Forwarded-Proto} !https
RewriteCond %{HTTPS} !on
RewriteRule ^(.*) https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
# o2s WpTiger End - Dont edit - Ne pas modifier - forceHttps

# Activation du suivi des liens symboliques
Options +FollowSymLinks

# Protéger le fichier wp-config.php
<files wp-config.php>
order allow,deny
deny from all
</files>

# BEGIN Expire headers
<ifModule mod_expires.c>
ExpiresActive On
ExpiresDefault "access plus 5 seconds"
ExpiresByType image/x-icon "access plus 604800 seconds"
ExpiresByType image/jpeg "access plus 604800 seconds"
ExpiresByType image/png "access plus 604800 seconds"
ExpiresByType image/gif "access plus 604800 seconds"
ExpiresByType application/x-shockwave-flash "access plus 604800 seconds"
ExpiresByType text/css "access plus 604800 seconds"
ExpiresByType text/javascript "access plus 604800 seconds"
ExpiresByType application/javascript "access plus 604800 seconds"
ExpiresByType application/x-javascript "access plus 604800 seconds"
ExpiresByType application/x-font-woff "access plus 604800 seconds"
ExpiresByType application/x-font-svg "access plus 604800 seconds"
ExpiresByType image/svg+xml "access plus 604800 seconds"
</ifModule>
# END Expire headers

<IfModule mod_deflate.c>
<filesMatch "\.(js|css|html|php)$">
SetOutputFilter DEFLATE
</filesMatch>
</IfModule>

<filesmatch ".(ico|pdf|flv|jpg|jpeg|png|gif|js|css)$">
Header set Cache-Control "max-age=2628000, public"
</filesmatch>

# Éviter que l'on découvre l'identifiant d'un auteur
<IfModule mod_rewrite.c>
RewriteCond %{QUERY_STRING} ^author=([0-9]*)
RewriteRule .* - [F]
</IfModule>
# BEGIN ShortPixelWebp
# Les directives (lignes) entre « BEGIN ShortPixelWebp » et « END ShortPixelWebp » sont générées
# dynamiquement, et doivent être modifiées uniquement via les filtres WordPress.
# Toute modification des directives situées entre ces marqueurs sera surchargée.

<IfModule mod_rewrite.c>
RewriteEngine On

##### TRY FIRST the file appended with .webp (ex. test.jpg.webp) #####
# Does browser explicitly support webp?
RewriteCond %{HTTP_USER_AGENT} Chrome [OR]
# OR Is request from Page Speed
RewriteCond %{HTTP_USER_AGENT} "Google Page Speed Insights" [OR]
# OR does this browser explicitly support webp
RewriteCond %{HTTP_ACCEPT} image/webp
# AND NOT MS EDGE 42/17 - doesnt work.
RewriteCond %{HTTP_USER_AGENT} !Edge/17
# AND is the request a jpg or png?
RewriteCond %{REQUEST_URI} ^(.+)\.(?:jpe?g|png)$
# AND does a .ext.webp image exist?
RewriteCond %{DOCUMENT_ROOT}%{REQUEST_URI}.webp -f
# THEN send the webp image and set the env var webp
RewriteRule ^(.+)$ $1.webp [NC,T=image/webp,E=webp,L]

##### IF NOT, try the file with replaced extension (test.webp) #####
RewriteCond %{HTTP_USER_AGENT} Chrome [OR]
RewriteCond %{HTTP_USER_AGENT} "Google Page Speed Insights" [OR]
RewriteCond %{HTTP_ACCEPT} image/webp
RewriteCond %{HTTP_USER_AGENT} !Edge/17
# AND is the request a jpg or png? (also grab the basepath %1 to match in the next rule)
RewriteCond %{REQUEST_URI} ^(.+)\.(?:jpe?g|png)$
# AND does a .ext.webp image exist?
RewriteCond %{DOCUMENT_ROOT}/%1.webp -f
# THEN send the webp image and set the env var webp
RewriteRule (.+)\.(?:jpe?g|png)$ $1.webp [NC,T=image/webp,E=webp,L]

</IfModule>
<IfModule mod_headers.c>
# If REDIRECT_webp env var exists, append Accept to the Vary header
Header append Vary Accept env=REDIRECT_webp
</IfModule>

<IfModule mod_mime.c>
AddType image/webp .webp
</IfModule>

# END ShortPixelWebp
# BEGIN WP Cloudflare Super Page Cache
# Les directives (lignes) entre « BEGIN WP Cloudflare Super Page Cache » et « END WP Cloudflare Super Page Cache » sont générées
# dynamiquement, et doivent être modifiées uniquement via les filtres WordPress.
# Toute modification des directives situées entre ces marqueurs sera surchargée.
# END WP Cloudflare Super Page Cache
# BEGIN WPSuperCache
# Les directives (lignes) entre « BEGIN WPSuperCache » et « END WPSuperCache » sont générées
# dynamiquement, et doivent être modifiées uniquement via les filtres WordPress.
# Toute modification des directives situées entre ces marqueurs sera surchargée.
# END WPSuperCache
# BEGIN WordPress
# Les directives (lignes) entre « BEGIN WordPress » et « END WordPress » sont générées
# dynamiquement, et doivent être modifiées uniquement via les filtres WordPress.
# Toute modification des directives situées entre ces marqueurs sera surchargée.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 14 posts - 1 through 14 (of 14 total)
You must be logged in to reply to this topic.