Here’s the site: https://e5v.bd5.myftpupload.com/
Twitter is fine, Facebook and Instagram not showing. Already flushed the cache.
I have the same problem with my website ( http://www.osaka.com)
Instagram counter has not been updating for months
Facebook counter stopped working since the last Newspaper update (10.3.7)
This is an urgent problem
Me too with this problem.
Youtube OK
Facebook & IG KO
Hello !
For facebook please make sure that your username is correct. You can verify this by simply trying the url: http://www.facebook.com/username
Thank you !
Yes, and it doesn’t work. You can check that when button is pressed move to my facebook and instagram page but its not adding followers. http://www.acadehack.com
Hello !
Please try and reinstall the tagDiv composer and let us know the result of this.
Thank you !
I did it. Not works.
Deleted module, empty cache, install module, put again in widgets. Not working
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Now it works!
Thanks for your support, it was a bug in version? I see that name was not changed.
Thanks!
Nope, as check again is not working, is instagram fixed count.
Hi NBlack, if I understand correctly the problem is with Instagram social counter, for Instagram you need to set an api key -> https://forum.tagdiv.com/instagram-widget/ in this way you’ll be able to display the feeds. Unfortunately for the moment the number of follower that need to be display in social counter, in 90% are blocked by Instagram api, our developers need to find another way to provide this data or maybe will implement a new api only for this, but this will be available only in the coming updates.
Thank you for your understanding!
