Can someone explain to me what this error means and what causes it? It is messing up my front page and I am trying hard to fix it. I have undo it before, but everytime when I finally get to my final version of the front page it always keeps showing this error at the TD composer and it reflects on my front page. It is rare that the front page is not glitch out!! Please help and thanks whoever helps!
Here is the screenshot of the error: https://imgur.com/a/0QwLCcG
Error: Errors at columns: 2(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hi,
We have a guide with what can caused this error, please try the steps from here => https://forum.tagdiv.com/tagdiv-composer-not-working/
Another thing that you can try is to set a previous version of that page, here is a complete guide for how you can do it -> https://www.templatemonster.com/help/wordpress-how-to-revert-the-last-changes-made-in-postspages-revisions-management.html
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel possible. We will take a look. Include a link to this topic in the email.
Hope this will help you!
Let me know the results!
Thanks for the reply. I tried to undo it before. But everything when the layout get to the final version where it is complicated and has a lot of block. It will start throwing the error again! I tried it 3 times already and it always comes to that. I don’t think undo-ing will fix it. Is there other ways to fix it?
I have sent an email to contact@tagdiv.com by the way
Can you explain what it means by “contains unsupported shortcodes” by the guide? I build the entire front page with TD composer and am not adding anything else into it. When my page becomes big, it will always throw error and glitches my page
I am trying to find the root cause. I don’t think undoing it will fix it and I don’t want to rebuild my page again and again and not able to fix the problem.
Thanks for helping!
Hi,
This “contains unsupported shortcodes” is referring to shortcodes from untested plugins, is possible that some for the shortcodes that you set with tagDiv Composer to create this problem, normal the problem appear only after you save the page and you try to edit it again. The only fix for this is to revert the page to an old revision when that code was not set.
Hope that you can understand my explication, if not, let me know and I will try a better one.
Also my teammates via email will handle this problem.
Thank you for your understating!
