Hey guys,
Need your immediate support. My website is not working on mobile, its showing desktop version and same goes with post, pages and due to this, my ads are getting mixed up with desktop ads.
Hello !
Please provide a link to your website so we can take a look.
Thank you !
link to my website: https://www.revyuh.com.
If I activate AMP and deactivate WP rocket, desktop website doesn’t work: Screenshot: https://prnt.sc/vdgeas
If I deactivate AMP and activate WP rocket with mobile cache on, mobile theme breaks: Screenshot: https://prnt.sc/vdgeas | https://prnt.sc/vdgg5v | https://prnt.sc/vdggmn
If I deactivate both, desktop version breaks, but mobile version is working.
If I try to activate wp super cache: this is what I get: https://prnt.sc/vdgj6l
IF I activate WP rocket without Mobile cache and AMP deactivated: Desktop version breaks
If I activate WP rocket with Mobile cache on and AMP deactivated: Mobile version breaks.
I’m really confused, what kind of theme this is. For the last three days, I’ve been trying to figure it out.
Appreciate your immediate support…
Now, AMP is deactivated and I have activated WP rocket with Mobile cache + Seperate option on, so that at least my traffic doesnt get hurt, but desktop site not working, showing mobile version only. Screenshot: https://prnt.sc/vdh03l
And current website speed:
On mobile:https://prnt.sc/vdh03l – just 34, my old, free theme was getting around 79.
On desktop: https://prnt.sc/vdh2i1 – just 79, earlier i was getting 92.
Appreciate your immediate support on the same.
———–correction—————–
link to my website: https://www.revyuh.com.
If I activate AMP and deactivate WP rocket, desktop website doesn’t work: Screenshot: https://prnt.sc/vdgeas
If I deactivate AMP and activate WP rocket with mobile cache on, mobile theme breaks: Screenshot: https://prnt.sc/vdgeas | https://prnt.sc/vdgg5v | https://prnt.sc/vdggmn
If I deactivate both, desktop version breaks, but mobile version is working.
If I try to activate wp super cache: this is what I get: https://prnt.sc/vdgj6l
IF I activate WP rocket without Mobile cache and AMP deactivated: Desktop version breaks
If I activate WP rocket with Mobile cache on and AMP deactivated: Mobile version breaks.
I’m really confused, what kind of theme this is. For the last three days, I’ve been trying to figure it out.
Appreciate your immediate support…
Now, AMP is deactivated and I have activated WP rocket with Mobile cache on like this https://prnt.sc/vdh7uu, so that at least my traffic doesnt get hurt, but desktop site not working, showing mobile version only. Screenshot: https://prnt.sc/vdh03l
And the current website speed:
On mobile:https://prnt.sc/vdh03l – just 34, my old, free theme was getting around 79.
On desktop: https://prnt.sc/vdh2i1 – just 79, earlier i was getting 92.
Appreciate your immediate support on the same.
I struggled with this for a week. Even with their supported WP Super cache plugin it was totally broken showing mobile to desktop and vice versa. Totally random. I think this mobile theme have some serious caching problems…
Hello !
We are sorry for the inconvenience !
Please note that we recommend WP Super Cache not WP Rocket since some of WP Rocket plugin can cause issues with Newspaper Theme. Wp Rocket can be used only on responsive version ( not on mobile theme). If you use WP Super cache please make sure that it is configured properly and that you are not using any other caching plugin.
Let us know the result.
Thank you !
Hello !
If you have made all the setting of WP Super Cache as in our documenation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If all is configured, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello Vlad,
Having same issue, i have removed all the caching plugin
but the mobile theme is rendering into desktop theme
please help
website url : http://staging.sports11team.com
Hello !
If you have made all the setting of WP Super Cache as in our documenation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If all is configured, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
