Hi!
This has been a regular problem for our website. I can’t edit the theme panel settings for some odd reasons.
I can’t change logo, can’t change color, can’t add custom HTML codes, basically, the option panel just resets as I save it back.
The thing I’ve added: http://prntscr.com/vd7gkk
It says saved: http://prntscr.com/vd7h1o
Goes back to the earlier version as I refresh: http://prntscr.com/vd7hqm
This is happening for all options, basically I can’t change anything in the Newspaper Themepanel.
I’ve tried disabling cache plugins, that hasn’t worked either.
Please help.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
I tried everything, here are the System Tab:
1. http://prntscr.com/vfzi68
2. http://prntscr.com/vfzimz
3. http://prntscr.com/vfzjes
The site always has active users over 500+, please give me a working solution so that the website doesn’t go down.
Regards,
Hello !
Please set your memory limit to the recommended size: https://prnt.sc/vfzjes Follow our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ and accomplish all the requirements.
Let us know the result !
Thank you !
